Computer sales support staff provide pre-sales and after-sales technical advice and support about computer systems to customers. What it involves Computer sales support staff are employed by computer manufacturers, software/systems houses, IT consultancies, IT services organisations, computer suppliers and IT providers. They are the key point of contact between an organisation and its clients: answering queries, providing technical advice and introducing new products. Key responsibilities include: identifying and establishing new business; organising sales visits; entertaining clients; negotiating contracts; undertaking relevant research; maintaining records; giving demonstrations; making presentations; attending trade exhibitions, conferences and meetings; preparing tenders and proposals; reviewing sales performance; writing reports and sales literature. Computer support specialists in hardware and software companies often enjoy great upward mobility and advancement.   What's required Although a degree in any subject is acceptable for entry into the profession, employers normally prefer graduates with relevant qualifications in computer science/engineering, physics, electronic engineering, mathematics and software engineering. Strong technical, organisational, communication and sales skills are essential. Potential recruits should possess commercial awareness and excellent interpersonal skills. All candidates must be meticulous and logical in their work and capable of meeting high standards in programming aptitude tests.